What's your returns & exchange policy?Updated 6 days ago
At Kraywoods, your satisfaction is our priority. If you're not happy with your purchase for any reason, we offer hassle-free returns within 14 days of receipt.
Sunglasses are eligible for a one-time exchange or a refund within 14 days of receipt.
Prescription glasses and blue light-blocking glasses are eligible for a return with store credit within 14 days of receipt.
To be eligible for a return or exchange, items must be unworn and returned in their original packaging, with tags and complementary cases included. Items purchased on sale are not eligible for free exchanges or returns. A $12 return fee applies to all sale items, as well as to any items that were subject to tariffs.
FINAL SALE: Please note that all items purchased with a discount of 30% or more, a "Buy 1 Get 1 Free" deal, or a store credit are considered final sales and cannot be returned.