Information about returns and exchanges.
At Kraywoods, your satisfaction is our priority. If you're not happy with your purchase for any reason, we offer hassle-free returns within 14 days of receipt. Sunglasses are eligible for a one-time exchange or a refund within 14 days of receipt. Pre
Please visit our Return Center and initiate a return or exchange request on your order. Your request will be processed within 48 hours. US & Canada Returns:. We offer free returns and exchanges on all eligible items. We'll provide you with a prepaid
To ensure your return is processed smoothly, we recommend using the original shipping box or a well-padded box to prevent any damage during transit. All returned item(s) must arrive in their original condition, including all packaging, tags, and comp
Refund Process:. Upon receiving and inspecting your return, eligible refunds will be processed within 5 business days and credited to your original payment method. Store Credit:. If you qualify for store credit, you will receive a credit note by emai
All items purchased at a Kraywoods retailer or pop-up shop are not eligible for returns or exchanges. Only items purchased directly through our website are eligible for returns or exchanges within the specified timeframe and under the conditions outl